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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / NAV_Demo unable to lau...
Small and medium business | Business Central, N...
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NAV_Demo unable to launch after installation (nothing happens)

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Posted on by CN-03120051-0 2
Hi,
almost my entire class of 16 students face the issue after successful installation of the Microsoft Dynamic NAV 2018  (demo version on standalone laptop, using the W1DVD.zip file ) including successful licence update.
Their NAV simply do not launch. i.e. Nothing happens.
 
The thread here recommends Office repair, but with Windows 11 - there is no Office or Excel repair?
Anyway it is tried but deos not help.
 
Help!
Chee Ping
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  • IT-Sherlock Profile Picture
    IT-Sherlock 4 on at
    Hello Chee Ping,
    please check the eventviewer on the Laptop and on clients to get further information whats wrong.
    Most failure on the Installation prozess is the unpacking of the Zip file. Has to bee near on C:\ drive or fileshare \\NAV2018Demo\.
    Because of the unpacking prozess of the DVD when you have file shares folder infront like in this example -> 
    \\fileshare\Navision\demo\Version\Navision2018\W1DVDunzipped\setup.exe
    The filesshare foldernames + DVD foldernames getting to long and the files installation doesnt found the correct folder on client.
     
     
    try to Download the files to the clients, trust the zip files under filemanagment, unzip the W1DVD:zip under the C:\NAV2018\ 
    Install the Nav2018 without problems.
     
    I hope this helps... with that short information you presented
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,595 Super User 2025 Season 2 on at
    Hi, there are also some reasons such as insufficient permissions and illegal characters in the installation package path, such as Chinese.
    In addition, the PC also needs to meet the following minimum requirements.
     
    Hope this helps.
    Thanks.
    ZHU

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