web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

How to remove QTY Shipped on PO

(0) ShareShare
ReportReport
Posted on by 65

Hello,

I am trying to delete a test PO and I get this message.

Qty. Rcd. Not Invoiced must be equal to '0' in Purchase Line: Document Type=Order, Document No.=106030, Line No.=20000. Current value is '5'.

It says its linked to a sales order. I need to delete both. How do I do this?

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How to remove QTY Shipped on PO

    Lanai,

    Go to the Purchase Order you posted a Receiving. In the Purchase Order go to Related/Documents/Receipts:

    pastedimage1619711709309v1.png

    When the Posted Receipt List appears, open the Posted Receipts document you would like to reverse:

    pastedimage1619711783554v2.png

    In the Purchase Line section, highlight the lines and click Functions/Undo Receipt. Click Yes when prompted to undo.

    pastedimage1619711855297v3.png pastedimage1619711868836v4.png

    Hope this helps.

    Thanks,

    Steve

  • Suggested answer
    JAngle Profile Picture
    131 on at
    RE: How to remove QTY Shipped on PO

    Must be a drop shipment. If you access the posted receipts from the purchase order you reverse the receipt. This will undo the shipment as well - sales side. You can then remove the purchase line.

    Guide on undoing a receipt: docs.microsoft.com/.../finance-how-reverse-journal-posting

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How to remove QTY Shipped on PO

    Josh,

    Thanks for adding to this. I did not read the last line about the Drop Shipment link.

    Steve

  • Lanai Norris Profile Picture
    65 on at
    RE: How to remove QTY Shipped on PO

    Hi Josh & Steven,

    I have done both and neither work. This is what I am getting when I try to reverse from posted PO

    Sales Order No. must be equal to '' in Purch. Rcpt. Line: Document No.=107002, Line No.=20000. Current value is 'S-ORD101024.

    So then I go into the sales order and try to reverse but then it says this:

    Reserve must not be Never in Sales Line: Document Type=Order, Document No.=S-ORD101024, Line No.=10000

    So then I try to highlight the line and delete and get this message:

    Qty. Shipped Not Invoiced must be equal to '0' in Sales Line: Document Type=Order, Document No.=S-ORD101024, Line No.=10000. Current value is '5'.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How to remove QTY Shipped on PO

    Lanai,

    Sorry I did not read the last line of your original message about this being a Drop Shipment. Sadly, this is one of the deficiencies in the Undo. Drop Shipment Undo's are not allowed. I know it is an idea that maybe Microsoft will add in the future (VOTE HERE: experience.dynamics.com/.../

    With Drop Shipment, this is how I tell my customers to resolve:

    1. You can add and post a sales line with quantity -1 to Undo the sales shipment.

    2. Then you can post a purchase line with quantity -1 and apply the item ledger entry from the sales order line.

    The above reverses the transactions so it nets to 0 quantity and dollars. Now you can Post -Invoice to close the document out for 0 qty/0 dollars.

    Sorry for not reading the last line about drop shipment.

    Thanks,

    Steve

  • Lanai Norris Profile Picture
    65 on at
    RE: How to remove QTY Shipped on PO

    Thanks Steve!

    I was able to do this on the sales order but not on the purchase order.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How to remove QTY Shipped on PO

    Lanai,

    Will connect remotely to assist here on a call.

    Thanks,

    Steve

  • @RSP Profile Picture
    60 on at
    RE: How to remove QTY Shipped on PO

    Hi,

    Qty has been already received as the Sales order is posted. You can consider doing the following:

    1. Cancel the Posted Sales Invoice – This will create and post a credit memo automatically.

    2. Post the Purchase Invoice

    3. Create credit Memo – Under Functions use Copy document to select the posted Purchase invoice.

    4. Post the Credit Memo

    5. Now create new sales order and follow the regular steps.

    Hope this should resolve the problem. Please let us know for further details in this regard.

    Thank you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,602

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 3,033 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,738 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans