web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / tender types not showi...
Microsoft Dynamics RMS (Archived)

tender types not showing on pos

(0) ShareShare
ReportReport
Posted on by Community Member

Hello,

I created three tender types from hq and Sent it to stores. But when I want to post on pos it shows just credit tender type alone. The other two tender types are not showing. How do rectify this issue.

Thank you and God bless.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    I'm not sure how HQ works, but I know in a single store environment you must Z report each POS station for the changes to take effect.

  • Community Member Profile Picture
    Community Member on at

    i have 6 tender types on my pos system and it has worked fine for years.  now suddenly i have none at opening or closing, and when i do a customer tender i only get store account.  any help would be appreciated.

    fred

  • Community Member Profile Picture
    Community Member on at

    Fred,

    If this is a separate issue, you should have started a new thread. Are all of the tender types status in question still set to 'active' in the Manager application?

  • Community Member Profile Picture
    Community Member on at

    how do i check this?

  • Community Member Profile Picture
    Community Member on at

    After creating Tender Types at HQ and sending them down to the stores with a Worksheet, you need to Z out for them to appear.

  • julia@toys4cooks Profile Picture
    julia@toys4cooks 5 on at

    I had 5 tender types and had been running for a decade without any change, then, at Z out last week -poof!, they disappeared. I discovered my DB was full, I have had it shrunken by a tech, but tender types STILL gone - only "on account".

    I cannot even z out, because I am unable to enter any opening amounts.

    What happened, and why? How to fix?

  • Suggested answer
    Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at

    Hi Julia.

    First of all, You should have opened a new thread, not replaying an existing one...

    Anyway, few questions on your post, to be able to help You:

    - have you continued doing sales in RMS after what happend (even using "on account" as tender type) or any other activity within RMS?

    - do You have a recent database backup? Backups should be done daly, as "edn of day" procedure...

    - can You do this next: open RMS SO Administrator, connect to the database, open a new query form and write this next "SELECT  *  FROM Tender" and tell me the result ?

    - at the end, You can doublecheck on the configuration setup of your RMS (in RMS SO Manager / File / Configuration / Options tab / General options"  - Must enter opening and closing ammounts? If it is checked, You may want to uncheck it temporaly, enter POS, do the Z read and see if you have the Tenders now? This have to be done ALWAYS with a database backup done previously...

    Waiting for your reply...

    Regards, A.

  • Community Member Profile Picture
    Community Member on at

    Thanks, it reflect now the tender types after blind closed.

  • Community Member Profile Picture
    Community Member on at

    Does any one here knows how to generate a report of sales by tenders on HQ ?

  • Community Member Profile Picture
    Community Member on at

    Mabuhay!

    Hi! I just added to memorized/detailed sales report on query

        LEFT JOIN TenderEntry WITH(NOLOCK) ON [Transaction].TransactionNumber = TenderEntry.TransactionNumber

    and on column

    Begin Column

      FieldName = "TenderEntry.Amount"

      DrillDownFieldName = ""

      DrillDownReportName = ""

      StoreIDFieldName = ""

      Title = "Tender"

      VBDataType = vbString

      Formula = ""

      ColHidden = True

      ColNotDisplayable = False

      FilterDisabled = False

      ColWidth = 1140

      GroupMethod = groupmethodNone

      ColFormat = ""

      ColAlignment = flexAlignLeftCenter

    End Column

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans