Office 365 and hosted CRM 2011

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We are in a position where our environment (currently running Office 2010 + hosted CRM 2011) will be Migrating to office 365, but the hosted CRM 2011 will remain as is. Our user base rely heavily on CRM for Outlook at present. Will the configuration of this need to be changed once we are using Office 365?

Any advice welcome!

Many thanks,

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Samuel Boulanger 572 on at

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Hi Gary,

From my knowledge and after research, Office 365 outlook client is compatible with the CRM 2011. When connecting outlook to the CRM use “CRM Online” for your Server URL and then click on “Test Connection,” at which point you will be prompted for your Office 365 credentials.

Source www.dynamicscrmpros.com/installing-the-outlook-client-for-microsoft-dynamics-crm-office-365-subscriptions

Hope this help

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Ragnar Hilmarsson 3,427 on at

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Hi

If users will have new email profile in outlook then you have to configure CRM client again for users.

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Community Member on at

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Hi Both thanks for the response - apologies for the late delay.

Hopefully the guidance provided will assist us in sorting this - many thanks, GN

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Samuel Boulanger 572 on at

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You're welcome!

If this answer helps you solving the problem, it will be really appreciated if you can tag the answer as the suggested answer .

Regards

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