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Custom field mapping - Account to Contact

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Posted on by Community Member Microsoft Employee

Hi Folks,

I created a custom Contact field for a Contacts "industry" because I could not find an out of the box industry field. I am trying to map the industry Account field to populate the new custom field but have had no luck.

I used the following resource to try and tie the mapping together, with no luck. I also tried a workflow, but when I try to update the custom field in the form, I cannot select the Account industry field.

http://help.pardot.com/customer/portal/articles/2132758-mapping-your-microsoft-dynamics-crm-lead-fields-to-contact-fields

Does anyone have any suggestions?

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Community Member Microsoft Employee on at

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RE: Custom field mapping - Account to Contact

Thank you Andrii. I took a closer look and noticed that the values may have been a little different. I fixed it and it seems to work now. Thanks again!
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a33ik 84,323 Most Valuable Professional on at

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RE: Custom field mapping - Account to Contact

Hello,

To map mentioned fields picklist values should match (I mean optionset int values).