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Microsoft Dynamics CRM (Archived)

Events Portal in Dynamics 365 for Marketing Customization

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Posted on by 480

Hi Everyone,

I have a requirement to customize Home Page and other features of Event Management Portal and have spend around 6-7 hours trying to do that but still did not succeed.

I faced the below issues:-

  • There are N-Number of copies for a single web page i.e. Home for around 50 languages
  • Similarly there are N-Number of code snippets which exist
  • Web Template for "Home" does not contain any liquid unlike normal Portals e.g. Customer Portal and looks like below:

Portalss.png


Can someone guide me and help me customize?

Thanks in Advance.

Regards,

Rizwan

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi Rizwan,

    Marketing Event Portal is leveraging Angular App to displayed event related info. You need to make changes to that Angular App and then deploy it to dynamics portal. 

    This documentation should help you - 

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/set-up-event-portal

    BTW - It is recommend to setup different portal to use it for production as Microsoft may overwrite current changes to portal with upgrades. 


    Thanks,

    Shweta

  • Rizwan Aarif Profile Picture
    480 on at

    "It is recommend to setup different portal to use it for production as Microsoft may overwrite current changes to portal with upgrades"

    Hi Shweta,

    Thanks for taking time to respond. By the above, Did you mean changes I made to Web Templates, Web Pages, Snippets, Web Files etc made by me to Events Portal will be overwritten by MS? They are using it as a production portal.

    Please confirm what is the source of this information, I'll inform the client in advance.

  • MikeHamm Profile Picture
    80 on at

    You have to be kidding me?! Why does Microsoft do this kind of stuff. Every other portal in Microsoft Portals is editable from the front end and via liquid. This is so frustrating.

    This is NOT something that Marketing people are going to be able to do.

    This should be like the other portals and allow non-developers to make simple changes like editing navigating, changing colors, fonts, and adding other components.

    So, is there really no easy way to just add a link to the navigation?

  • Inksrm Profile Picture
    721 on at

    I agree with your comment MikeHamm.

    Is the easier/alternative solution just to use one of the other portal types (Community, Custom, Partner, Customer Service), and just expose the events and allow attendees to register there?

    You're right - marketing specialists are not going to be able to customize the look and feel of the event portal, and what's the first thing a marketing person is going to want to do? - apply their own branding to any page a customer interacts with. 

    Very frustrating.

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