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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Dynamics GP 9 hangs fo...
Microsoft Dynamics GP (Archived)

Dynamics GP 9 hangs for a few seconds on startup

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Posted on by swaldner 175

I've installed GP 9 on Windows Server 2012 Standard x64. When I start Dynamics GP, the "Welcome to Microsoft Dynamics GP" window shows, the server dropdown is populated and the server I want is selected but the application is unresponsive for 5-10 seconds so I can't enter a User ID. Once it becomes responsive, it seems to work fine and I can log in.

BTW, I have another Dynamics GP instance running on Server 2003 R2 and it starts fine.

Any idea why the hang at startup and how I can get rid of it?

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I have the same question (0)
  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    GP 9 on W2012 Server is not supported. Did you use the 32 bit ODBC driver for the DSN. What version of SQL are you using?

  • swaldner Profile Picture
    swaldner 175 on at

    Yes using the 32 bit ODBC driver. MSSQL 2000 on another server (Windows Server 2003 R2).

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    What kind of anti-virus software is on the server? Can you try creating a new DSN and use an older SQL Native client?

  • Josh P Profile Picture
    Josh P 2,895 on at

    Third party add-ons? When the splash screen pops up, GP is loading up the installed modules. It also loads up any customization .dlls in the add-ons folder. More add-ons can also mean slower start up.

  • swaldner Profile Picture
    swaldner 175 on at

    Using Webroot SecureAnywhere. I've tried it disabled with the same results. Where do I get an older SQL Native client to try?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    When you are in the ODBC administrator does it list older SQL clients when you are setting up a new DSN?

    Otherwise, check out this link.

    blogs.msdn.com/.../download-locations-for-sql-server-native-client.aspx

  • swaldner Profile Picture
    swaldner 175 on at

    I don't have an add-ons folder. I reduced the .set file down to this and it still hangs for several seconds on startup/login screen:

    1

    0

    Microsoft Dynamics GP

    Windows

    :C:Program Files (x86)/Microsoft Dynamics/GP 9.0/Dynamics.dic

  • swaldner Profile Picture
    swaldner 175 on at

    No, there is only one native SQL Client shown when adding a new DSN and that is version 6.02.9200.16384. Should I download and try an earlier client?

  • swaldner Profile Picture
    swaldner 175 on at

    I tried the SQL 2005 client with the same results.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    Try setting up your DSN using the IP address of the server instead of the server name.

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