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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / I deleted my records f...
Microsoft Dynamics CRM (Archived)

I deleted my records from crm entity but still shows up in portal

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Posted on by Community Member

I deleted my records from crm entity but still shows up in portal, i still see the event on calender, despite i deleted that record. I mean i see old record on calender even after deleting that records from crm.

I think there is no sycing between crm and portal.

kindly guide me.

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  • Suggested answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at

    Hello,

    This might be due to Portal Cache refresh issue.

    Follow below link:

    https://crmtipoftheday.com/784/some-finesse-in-portal-cache-resets/

    https://community.dynamics.com/crm/f/117/t/226250

    Mark verified, If you are able to resolve your issue:

    Cheers

    Arpit

    https://arpitmscrmhunt.blogspot.in

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Arpit,

    I fixed it. Thanks for your help.

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