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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Outlook system parameters

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Posted on by

In the Outlook tab of system settings (System Settings Outlook tab - Power Platform | Microsoft Learn), I can't understand the difference between the settings:

  • Promote incoming email every
  • Minimum Time between synchronizations

Any help would be appreciated, thanks!

I have the same question (0)
  • Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Nicolas,

    1.Promote incoming email every

    It should be tracking emails received in outlook to dynamics 365.

    2.Minimum Time between synchronizations

    Sync D365 email records to outlook. 

  • Nicolas Gingras Profile Picture
    on at

    Hi,

    ok. That you for your reply. I think  that it's the notion of tracking an email that I don't quite understand.

  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Nicolas,

    It means to convert the emails received in outlook into email records in D365. 

    Automatic Incoming Email Promotion:

        

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