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Outlook system parameters

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Posted on by Nicolas Gingras

In the Outlook tab of system settings (System Settings Outlook tab - Power Platform | Microsoft Learn), I can't understand the difference between the settings:

Promote incoming email every
Minimum Time between synchronizations

Any help would be appreciated, thanks!

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Leah Ju Microsoft Employee on at

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RE: Outlook system parameters

Hi Nicolas,

It means to convert the emails received in outlook into email records in D365.

Automatic Incoming Email Promotion:
Nicolas Gingras on at

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RE: Outlook system parameters

Hi,

ok. That you for your reply. I think that it's the notion of tracking an email that I don't quite understand.
Leah Ju Microsoft Employee on at

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RE: Outlook system parameters

Hi Nicolas,

1.Promote incoming email every

It should be tracking emails received in outlook to dynamics 365.

2.Minimum Time between synchronizations

Sync D365 email records to outlook.

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