Email Router Setup with Exchange Online and CRM Online

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Posted on by rkeubler

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I am trying to configure the email router. I have found several things online that describe how to do this, but I am still having an issue.

During the deployment when I attempt to load data so I can configure a forwarding mailbox I get a message stating the CRM is unavailable or the URL I entered was incorrect. I used this to do that -

dev.crm.dynamics.com/<OrganizationName> , replace <OrganizationName> with the CRM Online ”Organization Unique Name” .

I logged into CRM Online to find my org unique name and entered that. It says the URL is incorrect. If enter the URL into a browser, it also fails. I tried using the same URL I use to access CRM (orgname.crm.dynamics.com) and that also fails.

Any idea?

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AmitV 135 on at

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Hi,

Please go through the instructions in the below link and try configuring:

1. For Outgoing e-mail profile - msdn.microsoft.com/.../hh550167.aspx

2. For Incoming e-mail profile - msdn.microsoft.com/.../hh550120.aspx

3. For Microsoft Dynamics CRM Deployment - msdn.microsoft.com/.../hh550170.aspx

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