I have an RMA where my Warehouse returned everything and every line is invoiced but it remains in Open Status. The Sales Order that is connected to this RMA has the same issue where every lines is invoiced but the Order remains in Open Status. The system is acting like there is 8 cs remaining but every lines has been invoiced.
The issue seems to be for the Supply Chain app instead of Supply Chain Insights.
Please post this issue to blog community.dynamics.com/.../supply-chain-management