Tax Setup Errors

(0) Share

Report

Posted on by Community Member

Hi:

In Microsoft Dynamics NAV/Business Central, I have done everything mentioned online to combat the attached error but no success.

It seems like I'm always getting a VAT error, a sales tax error, or a "this or that" tax error every time I try to set something up in a demo company and test it.

This time, it's with Service Management.

Is there not a way of getting rid of these tax errors in a demo company, once and for all?

John

I have the same question (0)

All responses (6)

Answers (0)

Suggested answer

JAngle 152 on at

Like (0)

Report
Copy link

Link copied!

Your tax posting setup is more than likely correct. It is the data that uses it which needs the work. Items, resources, g/l accounts and charge items will all need that setup. If they don't have the right data then you'll get that type of error.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Josh:

Yes, those are good points! In fact, right after I posted this, I determined that it must be an issue at the Customer level.

I determined this by noticing, afterward, that I cannot even post any Sales Invoice - service or otherwise - without getting this error. And, this is true of any customer - not just one.

I thought that I had looked over everything customer related but apparently not.

Do you know what I could be overlooking?

John

Was this reply helpful? Yes No
Suggested answer

JAngle 152 on at

Like (0)

Report
Copy link

Link copied!

For sales tax it could be customer related in terms of regional data. But given your error states it has a business posting group of DEFAULT I think you're covered. Whether it is tax or general posting setup it's all about combinations. You deal with a business - customer or vendor cover those. You deal with a product or service - anything at line level covers that. You error has a blank for the product aspect of the combination.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Josh:

Wow. I have gone over everything, now. I'm just not seeing what I'm missing.

Any other thoughts?

Thanks!

John

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi:

In the Sales Invoice, I simply had to go to the VAT Bus. Posting Group field for the customer underneath the line item and change it to "DEFAULT". Posting was successful!

But, I still cannot get a successful creation of a sales invoice upon signing the contract in Service Management. Any thoughts?

Thanks!

John

Was this reply helpful? Yes No
Suggested answer

Marco Mels Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hello,

For this possible new issue, you may want to repost this issue to get more traction or raise a support ticket with Microsoft via your CSP / partner.

Thanks.

Was this reply helpful? Yes No