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Microsoft Dynamics RMS (Archived)

Windows 7 & RMS v2 Store Operations Manager

Posted on by 2,270

I am installing RMS v2 Store Operations Manager on a series of Windows 7 PC's. RMS only seems to work if the user has administrator access. Does anybody know anyway round this problem?

Thanks.

Simon.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    Crystal,

    Can you plse let us know which of the solutions worked in resolving your issue?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    Hello - thank for the suggestions. I was able to resolve the security issue.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    Both solutions seemed to work for me. Disabling the UAC in registry and renaming the manifest files. My customer liked the renaming of the files better since it did not involve disabling security for the entire workstation; just RMS. Thank you all for your replies.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    Another option I have tried successfully is to rename the Manifest files within the Program Files\RMS\SO subfolder by adding an X prefix (ex: xSOADMIN.exe.manifest).  This "disables" the Manifest files which prompt the user to enter a username and password when launching the program.

    Also check UAC.  That creates issues too.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    Ryan Nunn please read my solution. its working for sure.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    I know this is a very old thread but having the same issue with Windows 8.1 and 2.0.2000. I enabled "Run as Admin" for all users and full permissions on the registry keys. Still asking password standard user. Let me know if its best to start a new thread.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Windows 7 & RMS v2 Store Operations Manager

    its very easy. Just change LUA mode from 1 to 0. Go this way. go in regedit, hk local machine, software, mocrosoft, windows, current version, policies, system.

    then in right side panel click on enable LUA and put the number 0 and cick on ok.

    thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Windows 7 & RMS v2 Store Operations Manager

    Hello Simon,

    Thank you for your question.

    Cgoff is correct; you would need to enable "Run as Administrator" for all users for Store Operations POS, as well as Store Operations Manager and Store Operations Administrator is they are going to be used by standard Windows' users.

    Please also note that RMS has only been tested with Windows 7 Professional and higher. If you are running a version of Windows 7 below the Professional version, you will need to upgrade your Windows 7 installation before you would be able to receive support from the Microsoft Dynamics RMS Technical Support Team, as you would be running RMS in an untested environment if you did not upgrade.

    Thank you,

    Scott Wardzinski

    Microsoft Dynamics RMS Technical Support Engineer

  • cgoff Profile Picture
    cgoff 705 on at
    Re: Windows 7 & RMS v2 Store Operations Manager

    we run under different users in windows 7 simply by changing the compatibility and running the program as administrator for all users.  The option is available by right clicking the exe and selecting properties, then click the compatibility tab and check the box "run this program as administrator"

  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Windows 7 & RMS v2 Store Operations Manager

    One can use a Standard user for the Manager program without issues, POS requires the ability to write to the Registry.

    One could use Standard for POS if you grant read/write access to the following Registry key;

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System  for 32 bit systems

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Retail Management System  for 64 bit systems

    One must use the Administrator to install the program though.

     

     

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