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Microsoft Dynamics CRM (Archived)

Connect Lead to Two Accounts

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My company sells products through dealers. However we obtain leads from end users. I want to be able to have a lead that is connected to BOTH the end user (account) And the dealer (account). For every process after the lead (opportunity, quote, order, etc) it should belong to the dealer (account) but always reference the original end user lead. 

Here is the flow I'd like to have.

End User Lead entered and saved (creates new account for End User and new contact for End User)

After saving the lead I use a custom field to look up and add the dealer account that we will assigned to the end user lead

After qualifying the end user lead it now becomes an opportunity for the dealer account, but the originating end user lead still being connected throughout any other stages. 

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I have the same question (0)
  • Alan Rachid Profile Picture
    2 on at

    Did you try to use the data-mapping of the relationships of those entities? There you can specify that the end user of the quote should be the same as the one of the opp.

  • Suggested answer
    Alagunellaikumar Profile Picture
    6,212 on at

    Could you please give more explanation the below point?

    After qualifying the end user lead it now becomes an opportunity for the dealer account, but the originating end user lead still being connected throughout any other stages.

    My suggestion.

    Use connection to achieve your requirement

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