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Microsoft Dynamics CRM (Archived)

Web Page content deletes on page save

Posted on by Microsoft Employee

When editing a web page in Portal (either through the CRM or through the admin on the portal itself) occasionally the page content field empties, and saves blank.  I have tested this in mulitple browsers and have seen the same behaviour.  Is this something anyone else is seeing?  If so, any solutions?

Thanks!

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  • Suggested answer
    Dmytro Rutkovskyi Profile Picture
    Dmytro Rutkovskyi 1,835 on at
    RE: Web Page content deletes on page save

    Hi,

    It shouldn't be a problem with Portal. From the recent issues, they have fixed in 8.4.2.19 only clearing of adx_copy has been fixed.

    So it can do the same plugin extensions you have in different browsers (I advise to switch off any ad_blocker browsers extensions on Dynamics CRM and Portals URLs), check any custom Plugins or Process which can be initiated on adx_webpage change.

    I assume you are using one language, so it shouldn't be connected to multi-language adx plugin implementation.

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