The specified domain does not exist or cannot be contacted

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Posted on by BenJohnson1118

I just installed the Nonprofit Accelerator for Dynamics 365. I did so by creating a new environment in Power Platform. I then installed Dynamics 365 Sales in the new environment. I then installed the Nonprofit Accelerator on the same environment.

Once everything was installed, I opened the nonprofit accelerator and tried creating a contact record. When I clicked "save" I got the error:

The specified domain does not exist or cannot be contacted.

An unexpected error occurred from ISV code.

I'm new to all of this, but it seems like there is a disconnect between the app and the database necessary for the app to save information. Is that accurate?

I was having the same problem earlier in the day with a different app too. So it's not specific to the Nonprofit Accelerator app.

No matter what the problem is, any ideas on how to rectify?

Thanks!

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Rajesh swamireddy on at

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RE: The specified domain does not exist or cannot be contacted

Hi Ben,

Thank you for reaching out.

Please send an email to this email address: Dynamics 365 Industry Accelerators Support <dynindaccsupport@microsoft.com> so, that will schedule a call and will discuss further on this.

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