The specified domain does not exist or cannot be contacted

(0) Share

Report

Posted on by BenJohnson1118

I just installed the Nonprofit Accelerator for Dynamics 365. I did so by creating a new environment in Power Platform. I then installed Dynamics 365 Sales in the new environment. I then installed the Nonprofit Accelerator on the same environment.

Once everything was installed, I opened the nonprofit accelerator and tried creating a contact record. When I clicked "save" I got the error:

The specified domain does not exist or cannot be contacted.

An unexpected error occurred from ISV code.

I'm new to all of this, but it seems like there is a disconnect between the app and the database necessary for the app to save information. Is that accurate?

I was having the same problem earlier in the day with a different app too. So it's not specific to the Nonprofit Accelerator app.

No matter what the problem is, any ideas on how to rectify?

Thanks!

I have the same question (0)

All responses (1)

Answers (0)

Rajesh swamireddy Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi Ben,

Thank you for reaching out.

Please send an email to this email address: Dynamics 365 Industry Accelerators Support <dynindaccsupport@microsoft.com> so, that will schedule a call and will discuss further on this.

Was this reply helpful? Yes No