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BACS Payment Export error

Posted on by 415

Hi all,

I am getting the below error when trying to export a BACS Payment file, any help resolving would be appreciated:

Recipient Reg. No. must have a value in Payment Export Data: Entry No.=0. It cannot be zero or empty.

Thanks

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: BACS Payment Export error

    Marley,

    Please check the Vendor Bank Account card to see that the Recipient Reg. No. is valid and filled in. Note that your Field Mapping for the BACS Data Exchange file has the Recipient Reg. No. field as mandatory. I am not your Bank and cannot answer whether the field is required but if Optional, in the Data Exchange Field Mapping, check the Optional box.

    pastedimage1641219018115v1.png

    Thanks,

    Steve

  • Suggested answer
    zoom2gaurav Profile Picture
    zoom2gaurav 30 on at
    RE: BACS Payment Export error

    Hi Marley,

    It looks like some information is missing either from the company information( could be the recipient) in case of payment receipt but this is not the case as you are exporting the payment. You can check supplier bank information.

    Regards

    Gaurav

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