Supply chain | Supply Chain Management, Commerce

The Screen Layout in MPOS is missing the card payment details

(0) Share

Report

Posted on by Mady21

I'm working on D365FO v25 on-prem, after all setup is done There is a problem that is only seen on sand-box, the screen layout for card payment(such as visa or master card) is missing the details for the payment such as card number, expiration date, secret number and so on)

I have the same question (0)

All responses (4)

Answers (0)

Alaa_Hmdallah 15 on at

Like (0)

Report
Copy link

Link copied!

Hi Oksana

I reviewed the setup :

With regard to the hardware station, it is connected

and allowed manual card number entry is enabled but the same issue is still pending

Note: when I turn off the hardware station The Screen Layout in MPOS for card payment details is Appearance

Was this reply helpful? Yes No
Oksana Kovaliova 3,597 on at

Like (1)

Report
Copy link

Link copied!

Hi Ahmed,

Layout depends on

1. If you have hardware station connected or not

2. If you allowed manual card number entry

Was this reply helpful? Yes No
Suggested answer

Alaa_Hmdallah 15 on at

Like (0)

Report
Copy link

Link copied!

that is the same issue with me, but when I turn off the hardware station The Screen Layout in MPOS for card payment details is Appearance, this is not the full solution but it works for me

Was this reply helpful? Yes No
Shafeeque P. 6,533 Moderator on at

Like (0)

Report
Copy link

Link copied!

Can you please check if the operation name in the payment methods screen and button property(of payment method) in button grids is set to Pay Card.

Was this reply helpful? Yes No