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Supply chain | Supply Chain Management, Commerce
Suggested answer

The Screen Layout in MPOS is missing the card payment details

Posted on by 5

Hi

I'm working on D365FO v25 on-prem, after all setup is done There is a problem that is only seen on sand-box, the screen layout for card payment(such as visa or master card) is missing the details for the payment such as card number, expiration date, secret number and so on)

pastedimage1672706613513v2.png

  • Alaa_Hmdallah Profile Picture
    Alaa_Hmdallah 15 on at
    RE: The Screen Layout in MPOS is missing the card payment details

    Hi Oksana

    I reviewed the setup :

    With regard to the hardware station, it is connected

    and allowed manual card number entry is enabled but the same issue is still pending

    Note: when I turn off the hardware station The Screen Layout in MPOS for card payment details is Appearance

    pastedimage1675329467739v3.pngpastedimage1675330619340v5.png

  • Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,595 on at
    RE: The Screen Layout in MPOS is missing the card payment details

    Hi Ahmed,

    Layout depends on

    1. If you have hardware station connected or not

    2. If you allowed manual card number entry

  • Suggested answer
    Alaa_Hmdallah Profile Picture
    Alaa_Hmdallah 15 on at
    RE: The Screen Layout in MPOS is missing the card payment details

    that is the same issue with me, but when I turn off the hardware station The Screen Layout in MPOS for card payment details is Appearance, this is not the full solution but it works for me

    8726.com.png

    com2.png

  • Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: The Screen Layout in MPOS is missing the card payment details

    Can you please check if the operation name in the payment methods screen and button property(of payment method) in button grids is set to Pay Card. 

    pastedimage1672750226072v1.png

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