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Hello!
Does anyone know the rules regarding applying negative cash receipts. When I try to apply a negative Cash Receipt against a Debit memo of the same amount, I get an error message "You may not overapply the document." Why is that?
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I had a similar situation - the company recieved payment via Credit Card, applied to the Invoice and then a month later needed to apply a credit to the account.
On the credit card machine - no problem
In GP is where we run into a problem.
Suggestions on how to handle this? We have to record the credit back to the client, and get the money to show moving through the bank as well.
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