How to change New Email and Phone activity duration value which is default to 30 minutes

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I am using Dynamics 365 online and new to this forum. When i open a new email or Phone activity, the duration defaults is 30 minutes. How can I customise this? I want it to default to 5 minutes and also to add this value.

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Community Member on at

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I am able to fix this scenario by adding the below java script on form load

function frmOnload()

{

// if form type = create

if (Xrm.Page.ui.getFormType() ==1 )

{

Xrm.Page.getAttribute("actualdurationminutes").setValue(5);

}

}

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Aric Levin - MVP 30,190 Moderator on at

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That is correct.

Take a look at the following post for some additional information if necessary:

xrmconsultant.blogspot.com/.../hi-all-ok-so-first-of-all-apologies-for_22.html

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yleclerc 1,549 on at

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Why use code instead of Real-time Workflow?

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