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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / ERROR on activate POS ...
Supply chain | Supply Chain Management, Commerce
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ERROR on activate POS after update Cloud Scale Unit

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Posted on by chbtn 30
Hi guys, 
I have updated the CSU. But after the update I can not get into any POS. When I try to reinitialize the POS I get the following error message:


Thanks a lot. 
I have the same question (0)
  • GopiKrishna Profile Picture
    GopiKrishna 6 on at
    Have you done below things, if not can you try to perform and activate the POS.
     
    Once CSU is upgraded perform initialize from commerce parameters and select Yes.
    Click on yes for initialize the base configuration for commerce.
    Once it is done perform full sync from channel database.
     
    Thanks
  • SergeyP Profile Picture
    SergeyP 2,928 on at
    Please use LCS to query the logs corresponding to your CSU, there you can filter by the AppSessionId displayed in your POS and you will see the reason for the failure.

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