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We have an employee that had deductions from his check for retirement. He was let go before the deductions were paid to Fidelity. What is the best practice for refunding this deduction to the ex-employee and to correct the W-2?
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If you do it on the payroll side at this point, you would have to remove the payroll year end, then cut a check and recreate it. What most customers may do is pay them back the money through Payables, easier at this point. Then you can edit the W2 window, make the correction and reprint, or if you have to fill out a W-2C that is more manual as they are not supported in the system.
Thanks
Terry Heley
Microsoft
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