Save Button Submit Form Twice

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Hello,

Im currently having problem where user clicked save button, the record shows the form was submitted twice. How do I prevent the form from submitted twice?

Here is the example of the result after the form submitted twice.

Thank You.

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Abby Kong 6 on at

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Hi napi,

Is there any plugin on Create of Cash Transfer?

If yes, can you check if there is any service.create of Cash Transfer in plugin?

Regards,

Abby

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Preeti Sharma 2,678 on at

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Hi,

Please check if any web resource (or plugin or workflow) is working on save event of form which is causing creation of new record.

Hope this helps:)

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Temmy Wahyu Raharjo 2,916 on at

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Actually this one impossible because of when you click button save for the first time, it will be on "Create" message. The second time will be on "Update" message which is not making your data double.

Please check your customization. Also you can try to enable duplicate detection rule to prevent user to create same data. But you need to check what are your customization.

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gdas 50,091 Moderator on at

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Hello Napi,

Could you please check following -

1. Go to Settings --> Customization --> Customize the System --> SDK Message processing Step --> Check is there any plugin step associated with your entity . Deactivated one by one step associated with the entity and check. This is because you may know which step actually making the issue.

2. Go to Form designer of particular form you are creating the record -->Form properties --> Go to OnSave and OnLoad event. Try to disable one by one function and check. You can check simultaneously to know which function are basically triggering.

3. Enable trace log in your plugin may be your plugin is calling twice in that case you need to check depth of context properties.

I hope above are sufficient step to find out the root cause.

Good Luck.

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