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Dynamics 365 CommunityForums Supply chain | Supply Chain Management, Commerce Channel database sync ...

Supply chain | Supply Chain Management, Commerce

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Channel database sync error on open form

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Posted on by chbtn

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Hi,

the following error message appears when opening the channel database form:

The required data encryption certificate was not found when trying to edit the Database connection profile table and the ConnectionString field. Please add a valid certificate. Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException:...

Also the transfer does not work. No changes are applied. The environment is a cloud-hosted one.

Thanks for your help.

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Shafeeque P. 6,533 Moderator on at

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It looks like the certificate may have expired. Can you run the "rotate secrets" on the environment in the LCS? It is located under maintain button.

https://cloudblogs.microsoft.com/dynamics365/it/2018/04/22/rotate-the-expired-or-nearly-expired-ssl-certificate-on-your-subscriptions-one-box-environments/

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