Unsaved Changes

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Posted on by Amrita P

Hi All,

I am creating cases using data import. When i go back to the record which is created using import, it is showing unsaved changes.

However, I have tried to deactivate all the scripts on form load to find if there is some issue with any of the javascripts. Also, I have deactivated business rules one by one but no luck. Not able to find the cause of issue.

Please help.

Thanks.

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gdas 50,091 Moderator on at

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Hi ,

Try to disable autosave and see the result .

Have a look below reference -

community.dynamics.com/.../auto-save-feature-in-dynamics-365-ce

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Amrita P 87 on at

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Hi Goutam,

I have disabled the auto save but still same problem. Earlier data was getting saved automatically but now it is stuck to unsaved changes.

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gdas 50,091 Moderator on at

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Are you getting same behavior for different entity as well ? If not then there should have some JS or BR running in the form onload event.

In addition clear browser cache , temp file and relogin , also try with different browser .

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Flydancer 1,332 on at

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Hi Amrita,

enter the following line in your browser console to see which fields are "dirty" and causing the unsaved changes status:

frames[0].Xrm.Page.data.entity.getDataXml();

It should help you to identify the reason.

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Amrita P 87 on at

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Hi Flydancer,

I am sorry but I am not aware how to use browser console. Could you please guide me?

Thanks

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Flydancer 1,332 on at

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Open the form where the unsaved changes are, Press F12, search for "Console" and enter it there

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Amrita P 87 on at

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Thanks Flydancer. I can see multiple fields now. But not sure how to resolve this issue.

I do not understand why this is happening only with the records which are created using data import.

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RaviKashyap 55,410 Moderator on at

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review the field you get in console, try to find javascript, business rule etc which involves those field.

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Amrita P 87 on at

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Hi Ravi,

I have found the javascript which are updating the fields and also I have Business rule on those fields. But what changes I need to make to resolve it?

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Dynamics365 Rocker 7,755 on at

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Have you cleared your browser history after disabling script?

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