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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unsaved Changes
Microsoft Dynamics CRM (Archived)

Unsaved Changes

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Posted on by Amrita P 85

Hi All,

I am creating cases using data import. When i go back to the record which is created using import, it is showing unsaved changes.

However, I have tried to deactivate all the scripts on form load to find if there is some issue with any of the javascripts. Also, I have deactivated business rules one by one but no luck. Not able to find the cause of issue.

Please help.

Thanks.

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  • Amrita P Profile Picture
    Amrita P 85 on at
    RE: Unsaved Changes

    I have disabled the scripts and populated the fields using Business Rules by changing some of the check conditions. Now the problem is resolved.

    Thanks to everyone for guidance and support.

  • Amrita P Profile Picture
    Amrita P 85 on at
    RE: Unsaved Changes

    Yes I have cleared the cache. But I need to enable those scripts to populate values.

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: Unsaved Changes

    Have you cleared your browser history after disabling script?

  • Amrita P Profile Picture
    Amrita P 85 on at
    RE: Unsaved Changes

    Hi Ravi,

    I have found the javascript which are updating the fields and also I have Business rule on those fields. But what changes I need to make to resolve it?

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Unsaved Changes

    review the field you get in console, try to find javascript, business rule etc which involves those field.

  • Amrita P Profile Picture
    Amrita P 85 on at
    RE: Unsaved Changes

    Thanks Flydancer. I can see multiple fields now. But not sure how to resolve this issue.

    I do not understand why this is happening only with the records which are created using data import.

  • Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: Unsaved Changes

    Open the form where the unsaved changes are, Press F12, search for "Console" and enter it there

  • Amrita P Profile Picture
    Amrita P 85 on at
    RE: Unsaved Changes

    Hi Flydancer,

    I am sorry but I am not aware how to use browser console. Could you please guide me?

    Thanks

  • Verified answer
    Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: Unsaved Changes

    Hi Amrita,

    enter the following line in your browser console to see which fields are "dirty" and causing the unsaved changes status:

    frames[0].Xrm.Page.data.entity.getDataXml();

    It should help you to identify the reason.

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Unsaved Changes

    Are you getting same behavior for different entity as well ? If not then there should have some JS or BR  running in the form onload event.

    In addition clear browser cache , temp file  and relogin , also try with different browser .

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