Unsaved Changes

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Posted on by Amrita P

Hi All,

I am creating cases using data import. When i go back to the record which is created using import, it is showing unsaved changes.

However, I have tried to deactivate all the scripts on form load to find if there is some issue with any of the javascripts. Also, I have deactivated business rules one by one but no luck. Not able to find the cause of issue.

Please help.

Thanks.

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Answers (2)

Amrita P 85 on at

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RE: Unsaved Changes

I have disabled the scripts and populated the fields using Business Rules by changing some of the check conditions. Now the problem is resolved.

Thanks to everyone for guidance and support.
Amrita P 85 on at

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RE: Unsaved Changes

Yes I have cleared the cache. But I need to enable those scripts to populate values.
Dynamics365 Rocker 7,755 on at

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RE: Unsaved Changes

Have you cleared your browser history after disabling script?
Amrita P 85 on at

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RE: Unsaved Changes

Hi Ravi,

I have found the javascript which are updating the fields and also I have Business rule on those fields. But what changes I need to make to resolve it?
RaviKashyap 55,410 on at

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RE: Unsaved Changes

review the field you get in console, try to find javascript, business rule etc which involves those field.
Amrita P 85 on at

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RE: Unsaved Changes

Thanks Flydancer. I can see multiple fields now. But not sure how to resolve this issue.

I do not understand why this is happening only with the records which are created using data import.
Flydancer 1,332 on at

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RE: Unsaved Changes

Open the form where the unsaved changes are, Press F12, search for "Console" and enter it there
Amrita P 85 on at

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RE: Unsaved Changes

Hi Flydancer,

I am sorry but I am not aware how to use browser console. Could you please guide me?

Thanks
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Flydancer 1,332 on at

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RE: Unsaved Changes

Hi Amrita,

enter the following line in your browser console to see which fields are "dirty" and causing the unsaved changes status:

frames[0].Xrm.Page.data.entity.getDataXml();

It should help you to identify the reason.
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gdas 50,085 on at

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RE: Unsaved Changes

Are you getting same behavior for different entity as well ? If not then there should have some JS or BR running in the form onload event.

In addition clear browser cache , temp file and relogin , also try with different browser .