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Hello,
Any clew about shipments which were returned however appear in match shipment to invoice from.
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When clicking on the "arrow" next to the Matched to Shipment, then you choose this specific shipment to match, does the system allows you to do so, and include the receipt number on the Enter-match window ?
Please have a look on the below link about return transaction document types that are available in Purchase Order Processing.
support.microsoft.com/.../936280
Hope this helps!!!
No the system does not allow and gives message "No available QTY to match for this shipment".
It's a simple scenario, you enter two shipments, you return one and you go to match the other one against its invoice, but you can see the two shipments and cannot match the already returned one.
Why the returned shipment shows inside match shipment to invoice form ?, and how to remove it from the view ?
Thanks
Hello Alaadin
This is the default behavior of the Enter/Match, when you click on the arrow to reach the "Match shipment to Invoice" window, the system brings back all related shipments including the ones already returned. Although, you can consider the "Match" button which automatically checks the shipments available for invoicing and get matched.
I have previously followed the behavior of the screen on the SQL profiler level, since I had several cases in which I had to hide a manually returned shipment. It's all related to POP10500, including the following fields:
Your feedback is highly appreciated,
Hello Mahmoud,
Yes it's default but cannot see a reason for a fully returned item/QTY to show
It's all about POP10500, and retuned shipments will have QTYSHPPD = QTYRESERVED = QTYINVRESERVE, and for the Return transaction itself it's the QTYRESERVED with returned QTY.
Which methods you previously used to manually hide returned shipments ?
Thanks.
Set the quantity match for the specific line item in POP10500 to equal its quantity shipped value.
It is not a recommended work around for routine cases, I have considered the above in special cases such as a receiving that has been fully consumed from the inventory and can not be returned from the POP module, therefore a manual IV adjustment is posted to correct the inventory balance. In order to keep this shipment away from being invoiced, hiding it is a proper work around.
In your case, I do believe you need to consider the "Match" button which will automatically picks up the available shipment.
This way the shipment will not show, Would this workaround affect anything else ? like accurate inquiring receipts...
Although I have not applied a full cycle test, nothing is reported so far.
Please feel free to close the case in case it was fully fulfilled.
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