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customer specific pricing using standard pricing

Posted on by 75

Does anyone know of a way to add customer-specific pricing if you're not using Extended Pricing.  Example if Customer A gets special pricing on a handful of items, not a discounted price on every item, how would I (or could I) set that up?

Our system is set up as Standard Pricing and I also heard that you can't use invoicing in the Extended Pricing setup.

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  • bak Profile Picture
    bak 75 on at
    RE: customer specific pricing using standard pricing

    Thanks.  I think I may not be clear on what the difference in how the term "invoicing" affects this.  We invoice customers through sales order processing.  We turn orders into invoices.  The actual menu item that says "Invoice" is rarely used.  

  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: customer specific pricing using standard pricing

    The reason all the "normal" pricing disappears is because the "special" price level was assigned to the customer, and the "special" price level only has pricing for a few items.

    There are a couple ways to deal with this problem.   One, use a macro to upload pricing for all items for the "special" price level.  The pricing would be the same pricing as the "normal" price level for most items and only different on the items with "special" pricing.

    Alternatively, you can keep the customer assigned to the "normal" price level and override the price level to "special" pricing using the item detail entry window on the items with special pricing in Sales Transaction Entry.

  • bak Profile Picture
    bak 75 on at
    RE: customer specific pricing using standard pricing

    Thanks for the speedy reply!  If there are only a handful of items with special pricing for a particular customer, will the "normal" pricing on all other items be affected?  I'm told they turn to zero....

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    RE: customer specific pricing using standard pricing

    You would have to setup a Price Level by Customer to have Customer-specific pricing using standard pricing.  You are correct, Extended Pricing does not work with the Invoicing module.

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