Error when trying to assign a security role to a user

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Posted on by CU09091142-0

Hi Everyone,

We are having an issue with MS Dynamics 365
We need to assign security roles to 2 users.
For the 1st user, it worked correctly.
For the second, we got the error "Failed to assign role : User must be enabled or Organization setting AllowRoleAssignmentOnDisabledIsers must be turned on for assigning security role to disabled user."
I checked on Entra ID and both users are enabled.

I checked in the list of users on the Environment.
The first user has 2 entries, a disabled stub and an enabled account.
We were able to assign a security role on the user.

The second only has a disabled stub account and is causing the error.

So, how can the second user be 'Enabled' ?

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Dynamics 365 general

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CU09091142-0 2 on at

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Error when trying to assign a security role to a user

Hello Andre, it is for Dynamics Sales.

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André Arnaud de Cal... 297,544 Super User 2025 Season 2 on at

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Error when trying to assign a security role to a user

Can you tell us what Dynamics 365 application this question is related to? There are several different solutions in the Dynamics 365 family, like Sales, Finance, Supply Chain Management, Project Operations, Business Central, and Customer Insights.

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