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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Problem with some user...
Microsoft Dynamics GP (Archived)

Problem with some users after posting

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Posted on by Hernan Batista 930

Hi friends, recentry I tried to post a SOP Document and something was wrong, but now when I try to enter in this sop documents I receive the following message (it's in spanish because we're in latam):

"la sesion de contabilizacion en el nivel de transaccion anterior no termino de procesar. Deje que acabe. Si cree que se produjo un error, salga de Microsoft Dynamics GP y vuelva a conectarse para recuperar transacciones"

Any idea how to fix it? I check the dex_lock and dex_session tables but I can't recognize nothing wrong.

thanks in advance

Hernan

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  • Verified answer
    Michael Marinaro Profile Picture
    Michael Marinaro 9 on at
    Re: Problem with some users after posting

    You can also check the SY00500 in the company database and the SY00800 and SY00801 tables in the DYNAMICS database.  It looks like the SOP document didn't finish posting.  

    Thanks,

    Mike

  • Suggested answer
    Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: Problem with some users after posting

    Most probably the batch table contains batches named  *username .  Delete these batches.

  • Hernan Batista Profile Picture
    Hernan Batista 930 on at
    Re: Problem with some users after posting

    Hi Michael, Hi Richard, thanks for your help, actually on table SY00500 I found a BACHNUMB called <username> with BACHSOURC='Sales Void' and it has BCHSTTUS=6 ... Can I simply delete this record? Do I need to delete any other record on other table?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at
    Re: Problem with some users after posting

    You want to make sure that all the transactions in that batch did make it to the GL. If they are all there you can simply delete that record out of the SY00500 table. There are no other records in that table to check.

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