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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Member Count field not...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Member Count field not populating for Dynamic Marketing List

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Posted on by USA80 26

I have a Dynamic Marketing List and the "Member Count" field is blank even though their are members tied to the list. 

I have a Static Marketing List and the "Member Count" field shows the total # of members tied the list just fine.

Why doesn't it work for Dynamic Marketing lists?

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  • Suggested answer
    Nya Profile Picture
    Nya 29,064 on at

    Hi,

    For a Dynamic Marketing List, member count is initialized to null and it is not valid for update. This is by design because member count is never constant. It is always variable number depending on the number of records in the system and your query criteria.

     

    There are still some ways to get the total members count of a dynamic marketing list.

    The most direct way to find the count is shown in the following screenshot.

     pastedimage1620803556047v2.png

    If you ensure that the results of your dynamic Marketing list will not change again, you can convert it to a Static Marketing List by using the Copy to static button to populate the field.

     pastedimage1620803551563v1.png

    Or you can retrieve the count with code if you’re familiar with development.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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