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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Shipment method for cu...
Small and medium business | Business Central, N...
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Shipment method for customer pickup

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Posted on by Jack Carter 118
I am currently working on a scenario where I need to calculate sales tax based on customer shipping addresses. However, there are cases where some customers opt to pick up their orders directly from the warehouse. While I have successfully created a shipment method code named /Customer Pick Up,/ I am facing a challenge in defining this method within the system to accurately handle sales tax calculations for such cases. How can I ensure that the system recognizes and treats /Customer Pick Up/ as a distinct shipment method for orders? Are there any existing functionalities or workarounds that can be applied?
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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,128 Super User 2026 Season 1 on at
    Hi, if you are using the US version, you can set Tax Jurisdictions.
    More details:
     
    If it is the W1 version, as far as I know the standard cannot do it. You need to associate the shipping address with the VAT Posting Group. It is recommended to discuss this requirement in detail with your partner.
     
     
    Thanks.
    ZHU
  • Jack Carter Profile Picture
    Jack Carter 118 on at
    thanks for the response.

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