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Personalize does not work on Custome Page

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Posted on by Jakub Souček

Hi,

after on premise upgrade to BC version 23.5 we find out that one custom made page is not editable in personalize mode. Personalization on other custom pages works fine..

What is even more weird is that personalization worded on this page on version 17.5. I have tested this since we have backup of customers db..

Page attributes

    Caption = 'Sales List', Comment = 'CSY="Přehled prodeje Eshop"';
    CardPageId = "Sales Order";
    DataCaptionFields = "Document Type";
    Editable = false;
    PageType = List;
    SourceTable = "Sales Header";
    SourceTableView = sorting("Sell-to Customer No.", "External Document No.")
                      order(descending)
                      where("From Eshop SSC" = filter(true));

description :

You can not move fields (no red triangle appear when you move cursor to a field. Also you can not add new fields.

But moving actions in menu works fine (red triangle)..

Do you have any ideas what could cause the issue ?

i have tried tu upgrade to v 24.5 and its still not personalisable..

Thank you

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Dynamics 365 Business Central

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Jun Wang 8,210 Moderator on at

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It is possible that the BC update affected your customization and it may need either be re-deployed or made compatible with the new version.

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YUN ZHU 99,658 Super User 2026 Season 1 on at

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Hi, This problem seems to have appeared in previous versions, may be the "Delete User Personalization" seemed to help.

Or go to User Settings

Open your settings

Choose Persionalized pages.

Choose Troubleshoot

Check any error detected.

Other info:

https://www.sauravdhyani.com/2020/01/msdyn365bc-2019-wave-2-something-went.html

Hope this will help.

Thanks.

ZHU

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Jakub Souček 11 on at

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I have tried :

1) Cancel Personalization action during Personalization - still does not help.

2) delete Profile Personalization - still does not help.
3) Troubleshoot wihtout errors..

I have to mention that its BC 23.5.16502.16757 ON-premis. So we have done upgrade manualy. Rest of the extension (custom code) works fine

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