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Small and medium business | Business Central, N...
Suggested answer

Personalize does not work on Custome Page

Posted on by 16
Hi, 
 
after on premise upgrade to BC version 23.5 we find out that one custom made page is not editable in personalize mode. Personalization on other custom pages works fine.. 
What is even more weird is that personalization worded on this page on version 17.5. I have tested this since we have backup of customers db..
 
Page attributes 
 
    Caption = 'Sales List', Comment = 'CSY="Přehled prodeje Eshop"';
    CardPageId = "Sales Order";
    DataCaptionFields = "Document Type";
    Editable = false;
    PageType = List;
    SourceTable = "Sales Header";
    SourceTableView = sorting("Sell-to Customer No.", "External Document No.")
                      order(descending)
                      where("From Eshop SSC" = filter(true));
description :
You can not move fields (no red triangle appear when you move cursor to a field. Also you can not add new fields. 
 
 
 
But moving actions in menu works fine (red triangle).. 
 
Do you have any ideas what could cause the issue ?
 
 
i have tried tu upgrade to v 24.5 and its still not personalisable..
Thank you
Categories:
  • Jakub Souček Profile Picture
    Jakub Souček 16 on at
    Personalize does not work on Page (custe
    I have tried : 

    1) Cancel Personalization action during Personalization - still does not help.
    2) delete Profile Personalization - still does not help.
    3) Troubleshoot wihtout errors..

    I have to mention that its BC 23.5.16502.16757  ON-premis. So we have done upgrade manualy.  Rest of the extension (custom code) works fine

     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,698 Super User 2024 Season 2 on at
    Personalize does not work on Page (custe
    Hi, This problem seems to have appeared in previous versions, may be the "Delete User Personalization" seemed to help.

    Or go to User Settings

    pastedimage1639097923363v1.png

    Open your settings

    pastedimage1639097949691v2.png

    Choose Persionalized pages.

    pastedimage1639097963110v3.png

    Choose Troubleshoot

    pastedimage1639098001716v4.png

    Check any error detected.

    pastedimage1639098016333v5.png

    Other info:

    https://www.sauravdhyani.com/2020/01/msdyn365bc-2019-wave-2-something-went.html

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    Personalize does not work on Page (custe
    It is possible that the BC update affected your customization and it may need either be re-deployed or made compatible with the new version. 

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