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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unexpected Error while...
Microsoft Dynamics CRM (Archived)

Unexpected Error while uploading attachments - MS Dynamics CRM 2013

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Posted on by ShaikhAtif 201

Hello Everyone,

I have a problem with MS Dynamics CRM 2013 (Client) whenever I try to upload an attachment in the Notes section of an Entity, I get this problem, and weirdly enough when I close the record and re-open it again the file is there, but then I get this error when trying to view it:

AttachError.png

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I have the same question (0)
  • Sayhaitokumar Profile Picture
    Sayhaitokumar 7,042 on at

    Hi,

    Are you using On-premise or Online version?

    If it's On-premise try to log-in  into the server and see the error log file, you may came to know what's going wrong

  • Kishor Kumar Profile Picture
    Kishor Kumar 3,710 on at

    Hi MadPro ....

    Make sure, your file size is 5MB it may cause due to the file size exceeding the limit!!

    Or did you written any workflows/Plugins in this respective entity? that may also lead to this issue

  • ShaikhAtif Profile Picture
    ShaikhAtif 201 on at

    Yes i am using on premise.

    i can't track  error log file in the server.

  • ShaikhAtif Profile Picture
    ShaikhAtif 201 on at

    file size limit for attachment (KB) = 5120,

    i didn't written any workflow and plugins in this respective entity.

  • Suggested answer
    Sayhaitokumar Profile Picture
    Sayhaitokumar 7,042 on at

    Hi,

    This may be useful for you

    crmbook.powerobjects.com/.../dynamics-crm-outlook-client-troubleshooting

  • ShaikhAtif Profile Picture
    ShaikhAtif 201 on at

    Problem is that Notes panel display in "All entities", while uploading attachments file then save it give error.

  • Verified answer
    ShaikhAtif Profile Picture
    ShaikhAtif 201 on at

    Problem Solved

    Solution:

    Check that problem related to Notes Attachment (While creating new) only either is also related to user role assigning.

    IF = Yes

    Go to Services start MS Dynamics CRM server those are (Stop OR Hold).

    Specially SandBox Service = Start

           and Asyn Service = Restart.

  • Community Member Profile Picture
    Community Member on at

    I'm getting this same error for some users (not all) but with an online version of CRM, is there a corresponding fix for the online version?

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Did anyone find a solution?

    I face the same issue. When I upload documents above 100kb (pdf,word or excel) in notes in crm 2013 on premise I get the same error. Many users are facing this issue suddenly.

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