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I'm just curious how someone would recommend tracking the inventory of items returned under warranty. The items will never be resold, so they can't go into regular inventory.
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Initially, perform a Return SOP transaction for the item and bring it into inventory but in the Returns bucket and not the QOH. After all, you now own it, having paid the warranty reserve to buy the item back from the customer. Later, issue the item to scrap.
wow, that's great. Thank you.
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