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Deleted Approvals

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Posted on by RY-14041002-0

Hi, If i have raised a PO in business central and sent for approval but it has then been deleted as no longer needed, how do i get rid of the approval? It is still showing in my pending approvals but says record does not exist?

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Dynamics 365 Business Central

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Holly Huffman 6,554 Super User 2026 Season 1 on at

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Good morning, afternoon, or evening :) depending on your location!
It sounds like the approval request is still lingering in pending approvals, even though the purchase order (PO) itself has been deleted. Here are a few ways to resolve this in Dynamics 365 Business Central:
1. Cancel the Approval Request

Go to Approval Request Entries and check if the request is still listed.

If available, select the request and click Cancel Approval Request to remove it.

2. Check Restricted Records

Navigate to Restricted Records and see if the PO is still listed there.

If found, delete it from this section to remove any lingering approval entries.

3. Use a Configuration Package

Some users have successfully resolved this issue by using a Configuration Package for Table 38 (Purchase Header).

This allows you to overwrite the status field and reset the approval request.

4. Disable Workflows Temporarily

If the approval request is stuck, try disabling the approval workflow temporarily.

Then, attempt to release the PO again.

5. Check Approval Entries

Go to Approval Entries and verify if the request is still active.

If necessary, manually remove the approval entry.

Hope this helps!

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Jainam M. Kothari 15,805 Super User 2026 Season 1 on at

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Hello,

If the Purchase Order is in the status of "Pending Approval" and PO is deleted without Cancel the Approval, then

1. You should need to remove record of PO from "Restricted Records" or

2. "Reject" the PO from Approval Entry or

3. Temporarily Turn Off the PO Workflow.

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RY-14041002-0 10 on at

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Thanks for the replies, unfortunately that doesnt seem to work, The record doesnt show in restricted records, and i am unable to reject it as it has been deleted and currently in purchase order archives.

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YUN ZHU 99,090 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Dynamics 365 Business Central: Can we skip/ignore field validation errors?

https://yzhums.com/44435/

Thanks.

ZHU

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Jun Wang 8,210 Moderator on at

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You could delete the old PO, create a new one and send for approval. If BC doesn't allow you to delete PO, try to disable the workflow and reenable it after the deletion.

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Khushbu Rajvi. 22,132 Super User 2026 Season 1 on at

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if a Purchase Order (PO) was deleted but still shows up in the pending approvals, it's likely because the approval request is still lingering in the system even though the PO itself no longer exists.

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Khushbu Rajvi. 22,132 Super User 2026 Season 1 on at

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In my case, I tried to replicate your scenario by creating a Purchase Order, sending it for approval, and checking the approval entries. Then, I deleted the PO, went back to the approval user's Approval Entries page, and found that the entry was automatically deleted. I checked this process twice, and the entry was removed without any additional action.

The key difference is that in my case, the approval entry was automatically deleted when the PO was deleted, while the you still saw the approval request lingering in the system.

Such strange. Could you verify if the steps I took are same with your scenario?

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