Share
ReportWith WSUS, on systems with Dynamics CRM 2013 installed, three updates for CRM 2011 are showing applicable for install. The install will fail, since the CRM 2011 product is not installed. The error is a generic MSP error, "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program..."
Specifically, with the following installed:
1. Microsoft Dynamics CRM 2013 Language Packs
(https://www.microsoft.com/en-us/download/details.aspx?id=40340)
2. Microsoft Dynamics CRM 2013 for Microsoft Office Outlook
(https://www.microsoft.com/en-us/download/details.aspx?id=40344)
I am using Windows 7 SP1 64-bit, with the two CRM 2013 components installed mentioned above. With the endpoint connected to WSUS, I am offered the following three updates for CRM 2011:
Setup Update for Microsoft Dynamics CRM 2011 Reporting Extensions
Setup Update for Microsoft Dynamics CRM Server 2011
Setup Update for Microsoft Dynamics CRM 2011 E-mail Router
Is there an issue with the detection logic for the CRM 2011 (KB2434455) updates? The install will not complete successfully. Why are these updates being detected as needed?
*This post is locked for comments
I have the same question (0)
All responses (
Answers (
2