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Small and medium business | Business Central, N...

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Team Member Licensing and "CRM"

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Posted on by JE-29041340-0

378

Hi:

In Business Central, there's a contact management module that acts as an /internal/ CRM.

Can end users utilize all of the functions of this module with only Team Member licensing?

Thanks!

John

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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YUN ZHU 81,365 Super User 2025 Season 1 on at

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Team Member Licensing and "CRM"

Hi, if it is read-only, there is no additional cost to use the Microsoft 365 license below.

Business Central 2022 wave 2 (BC21): Access Business Central with your Microsoft 365 license (Detail Test)

https://yzhums.com/31710/

Hope this helps as well.

Thanks.

ZHU
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Valentin Castravet 27,640 Super User 2025 Season 1 on at

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Team Member Licensing and "CRM"

The users will be able to read the data, but they will not be able to create new records. Team member licensed users can essentially only create new quotes, otherwise, they can't create any documents/records in the system. Here's the full list of functionality a team member can do:

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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