web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Team Member Licensing ...
Small and medium business | Business Central, N...
Suggested Answer

Team Member Licensing and "CRM"

(1) ShareShare
ReportReport
Posted on by JE-29041340-0 392
Hi:
 
In Business Central, there's a contact management module that acts as an /internal/ CRM.
 
Can end users utilize all of the functions of this module with only Team Member licensing?
 
Thanks!
 
John
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,685 Super User 2026 Season 1 on at
    The users will be able to read the data, but they will not be able to create new records. Team member licensed users can essentially only create new quotes, otherwise, they can't create any documents/records in the system. Here's the full list of functionality a team member can do:
     
     
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 100,686 Super User 2026 Season 1 on at
    Hi, if it is read-only, there is no additional cost to use the Microsoft 365 license below.
    Business Central 2022 wave 2 (BC21): Access Business Central with your Microsoft 365 license (Detail Test)
     
    Hope this helps as well.
    Thanks.
    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,865 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,098 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 898

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans