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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Question on Delivery r...
Microsoft Dynamics GP (Archived)

Question on Delivery receipt of Email to a recipient

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Posted on by SergioN

Is there in GP, a way to setup/configure a delivery receipt of email sent to a recipient?

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  • SergioN Profile Picture
    SergioN on at
    RE: Question on Delivery receipt of Email to a recipient

    Can you please advise on it. Thanks

  • L Vail Profile Picture
    L Vail on at
    RE: Question on Delivery receipt of Email to a recipient

    Hi,

    Have you tried using the tracking option in Outlook? It's an all or nothing setting, but if you have a centralized account to send your e-mails, it might work.

    Kind regards,

    Leslie

  • Renee Leung Profile Picture
    Renee Leung on at
    RE: Question on Delivery receipt of Email to a recipient

    Hi Leslie,

    I'm facing the same issue - we have the Request Read Receipts option enabled in Outlook but when we email from GP, we don't get these receipts.  Do you know if there's anything additional we need to check in Outlook or GP?

  • DinB Profile Picture
    DinB on at
    RE: Question on Delivery receipt of Email to a recipient

    Is there any option for this in newer version of GP or any other alternative? I am looking for similar option to request for Read Receipt for emails sent from GP.

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