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Microsoft Dynamics GP (Archived)

web client on Mac showing incorrect periods

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I have a few Mac clients using Safari that are trying to use the webclient to enter time on the employee timecard but it is showing the first two periods of the year not the current periods.

This is all working perfect on IE for the same clients logging into a pc.

Any ideas?

Thanks,

Michael in Miami

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  • Suggested answer
    Bill Campbell Profile Picture
    12 on at
    RE: web client on Mac showing incorrect periods

    Michael you might want to check the Date / Time configuration on the MAC

    While it has been a while it could be as simple as the date format is not selecting the correct format to match up with that format of the server or the PC dates.

    Have a look and let us know.

  • Community Member Profile Picture
    on at
    RE: web client on Mac showing incorrect periods

    Thank you for responding....

    Unfortunately the formats are the same....we just went live using 14.00.0898, my previous test environment everything worked fine....very odd.

  • Community Member Profile Picture
    on at
    RE: web client on Mac showing incorrect periods

    Update on this issue, we just discovered that after submitting a time card the employees are being offered the previous period, we are submitting period 5 and now period 4 shows up, I have it set to show 1 past and 2 current and future, when I change it to 0 past current timecards 5 do not show up for people who have not submitted yet....

  • Verified answer
    Community Member Profile Picture
    on at
    RE: web client on Mac showing incorrect periods

    from Microsoft:

    Workflow 2.0 was not available in GP 2010 and uses completely different setup and tables then what BP did.    The transactions that you are seeing are not timecards from BP.    They are timecards from your new setup in GP, which you have not submitted, because during those periods you were using BP on GP 2010 and not Workflow 2.0 on GP 2015 R2 and using completely different tables.  

    So in GP you have setup timecards for the whole year, and those past pay periods have not had their time entered against them.    

    Right now GP is pulling the last available timecard instead of looking at the date on the timecard for past and future timecards.   This is a known issue (TFS 85216) on our end that has been submitted to development to be fixed.  As of know they plan to fix this in our code updates that will be in the March/April timeframe.

    Assuming that you would be starting a new pay schedule in January for the year 2016, you can turn off your 2015 pay schedule for employees once you have the new one in place, and this will not be as big of an issue for your going forward as you will not see these blank past periods any more from the dates that you had previously entered time in BP, but not in GP itself with Workflow 2.0.    

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