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Microsoft Dynamics 365 | Integration, Dataverse...
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How to add link to KB article from entity list in d365 portal?

Posted on by 10

I have a view which displays KB article details. On clicking the link from the Article number is taking me to url : pastedimage1680149274053v2.png

the correct url format should be :pastedimage1680149292073v3.png

pastedimage1680149213112v1.png

Should I have to do any changes here

pastedimage1680149371222v4.png

  • Suggested answer
    Eiken Profile Picture
    Eiken on at
    RE: How to add link to KB article from entity list in d365 portal?

    Hi,

    The column "Record ID Parameter Name" simply defines the prefix of the incoming id, it can't change the value.

    If you want to use the custom URL, please use Javascript code.

    Refer to the following link.

    DYNAMICS CRM PORTAL: Add link to open Details Form for custom attribute in EntityList - Microsoft Dynamics CRM Forum Community Forum

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