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Microsoft Dynamics CRM (Archived)

Dynamics 365 9 OnPremise Invalid character when loading My Apps.

Posted on by 200

Problem:
After upgrading to Dynamics 365 9.0 Onprem (version 1612 (9.0.4.5) (DB 9.0.4.5) local

when loading the "My Apps" page (Shows model driven apps) we get an error "Crash Report" in all browsers ex. (Chrome, IE 11).

Problem is for all users including including users with the System administrator security role.

Have you experienced this as well?

Invalid character
CrmSymbols.woff (1,5)

Chrome error:

CrashReport:
		FileName:/Webresources/msdyn_/AppManagementControl/css/CrmSymbols.woff
		LineNumber:1
		Function:anonymousror:Invalidorunexpectedtoken
		ErrorReport:<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
   <Message>Uncaught SyntaxError&#58; Invalid or unexpected token</Message>
   <Line>1</Line>
   <URL>&#47;Webresources&#47;msdyn_&#47;AppManagementControl&#47;css&#47;CrmSymbols.woff</URL>
   <PageURL>&#47;Webresources&#47;msdyn_appmanagementcontrol</PageURL>
   <Function>anonymousror&#58;Invalidorunexpectedtoken</Function>
   <FunctionRaw>SyntaxError&#58; Invalid or unexpected token</FunctionRaw>
   <CallStack>
    <Function>anonymousror&#58;Invalidorunexpectedtoken</Function>
   </CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
   <BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 10.0&#59; Win64&#59; x64&#41; AppleWebKit&#47;537.36 &#40;KHTML, like Gecko&#41; Chrome&#47;74.0.3729.169 Safari&#47;537.36</BrowserUserAgent>
   <BrowserLanguage>undefined</BrowserLanguage>
   <SystemLanguage>undefined</SystemLanguage>
   <UserLanguage>undefined</UserLanguage>
   <ScreenResolution>1920x1200</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClienState>Online</ClienState>
   <ClientTime>2019-06-04T11&#58;52&#58;12</ClientTime>
  </ClientInformation>
</CrmScriptErrorReport>


Internet Explorer 11 Error:

CrashReport:
  FileName:/Webresources/msdyn_/AppManagementControl/css/CrmSymbols.woff
  LineNumber:1
  Function:
  ErrorReport:<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
   <Message>Invalid character</Message>
   <Line>1</Line>
   <URL>&#47;Webresources&#47;msdyn_&#47;AppManagementControl&#47;css&#47;CrmSymbols.woff</URL>
   <PageURL>&#47;Webresources&#47;msdyn_appmanagementcontrol</PageURL>
   <Function></Function>
   <FunctionRaw></FunctionRaw>
   <CallStack>
   </CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
   <BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 10.0&#59; WOW64&#59; Trident&#47;7.0&#59; .NET4.0C&#59; .NET4.0E&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.30729&#59; .NET CLR 3.5.30729&#59; rv&#58;11.0&#41; like Gecko</BrowserUserAgent>
   <BrowserLanguage>en-US</BrowserLanguage>
   <SystemLanguage>hu</SystemLanguage>
   <UserLanguage>sv-SE</UserLanguage>
   <ScreenResolution>1536x960</ScreenResolution>
   <ClientName>Web</Cl

*This post is locked for comments

  • Rickards08 Profile Picture
    Rickards08 200 on at
    RE: Dynamics 365 9 OnPremise Invalid character when loading My Apps.

    Hi Pranav,

    i tried the suggested solution but unfortunately it didn't work.

    Best Regards

    Rickard

  • PranavShroti Profile Picture
    PranavShroti 4,510 on at
    RE: Dynamics 365 9 OnPremise Invalid character when loading My Apps.

    Hello, some similar links which may help solve your issue.

    community.dynamics.com/.../236640

    www.c5insight.com/.../my-apps-and-processes-disappeared-from-the-sitemap.aspx

    Hope this helps,

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