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Team,

After configuring Email router the test for Incoming and Outgoing status is showing Succeeded.

But when i created an email activity and tried to send i am getting this message in yellow "This message has not yet been submitted for delivery. For more information, see help."

Any help how to diagnose is very much appreciated!!

Cheers

Ranjeet

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Pradeep Pawar 2,930 on at

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RE: This message has not yet been submitted for delivery. For more information, see help.

Check/request exchange administrator, if the Exchange server is configured to allow relay messages from the Microsoft Dynamics CRM server.

Thanks,

Pradeep P.

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Pradeep Pawar 2,930 on at

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RE: This message has not yet been submitted for delivery. For more information, see help.

Also check : rule30.wordpress.com/.../dynamics-crm-troubleshooting-this-message-has-not-yet-been-submitted-for-delivery-errors

AND

Turn on the email router log level to "3" in file "Microsoft.Crm.Tools.EmailAgent.xml" which could be found in email router installation directory.

search for the element <LogLevel>1</LogLevel>. Change the value to 3.

See if following entry exists in same xml file

<LogFile>. <LogFile>. If not add it like <LogFile>C:\RouterLog.txt</LogFile>.

Restart the email router service. And then try to send mails. The logfile c:\RouterLog.txt will contain detailed log/error messages(if any).

Hope it helps!

Pradeep P.

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Prati 980 on at

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RE: This message has not yet been submitted for delivery. For more information, see help.

Hello Ranjeet ,

Please check the User : personal email settings to see if the Email router is selected or CRM client for Outlook is selected ..

After checking this please Approve and test Mailbox settings ..

Please Check Recommended Email Settings in the Link

www.interactivewebs.com/.../crm-2011-email-router-setup-and-settings

Thanks and regards

Prashant

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Community Member on at

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RE: This message has not yet been submitted for delivery. For more information, see help.

Friends, Email router was running under local account credential when i changed that to the account which i am using in Email router configuration it starts sending mail. So the problem is resolved for withing network. Now i am working to send emails to outside network which i think i need to configure email server to rely messages.

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Pradeep Pawar 2,930 on at

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RE: This message has not yet been submitted for delivery. For more information, see help.

Hi Ranjeet,

Good to know that problem is resolved, but its weird. Nyways, thanks for sharing. :)

Pradeep P.

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