Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Document attachment in Portal

Posted on by Microsoft Employee

Hi

I am currently evaluating the possibilities to use the new Portal add-on to Dynamics CRM to create a simple event management solution. In my scenario i need to attach documents to an event for the customer to download through the portal. 

Does anyone know if it is possible to attach a document to the record in CRM to let the customer download that attachment from the portal?

The customer should not be able to attach documents them selves within the portal. Just download whatever was attached to the record. 

Thanks 

*This post is locked for comments

  • Suggested answer
    Summer Garg Profile Picture
    Summer Garg 585 on at
    RE: Document attachment in Portal

    Hi Jacob Filtenborg,

    Want to work with Notes, upload/ Download/ Edit/ Delete the document from Portal ;

    crmhub.blogspot.com/.../upload-document-working-with-notes-upload-download-Edit-Delete-document-from-D365-portal.html

  • Suggested answer
    Dmytro Rutkovskyi Profile Picture
    Dmytro Rutkovskyi 1,835 on at
    RE: Document attachment in Portal

    It's composition of right configuration(including entity permission and form properties). Briefly you can see all the process at the community.adxstudio.com/.../notes-configuration-for-entity-forms

    If you do everything right  - you shouldn't face any problems.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document attachment in Portal

    Hi,

    same i am facing  problem, are you find any solution...?? i want to see the notes in portals

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document attachment in Portal

    Hi

    I have tried all these but still the attachment is not showing up on the portal.I can see the attachment in CRM but not on the portal

  • Suggested answer
    Hemant Kumar Sahu Profile Picture
    Hemant Kumar Sahu 1,825 on at
    RE: Document attachment in Portal

    Just add Notes (timeline) in your form in CRM and the same thing will render in Portal and user will be able to download the file.

    Notes will show the related records present in CRM .

    Thanks

  • dharrison Profile Picture
    dharrison on at
    RE: Document attachment in Portal

    Is there any way to display Note attachments on the Portal without having to include *WEB* in the body?

  • Suggested answer
    chauhanhardik Profile Picture
    chauhanhardik 685 on at
    RE: Document attachment in Portal

    Hi

    I found the solution, we need to create a note in CRM with the description containing *WEB*, that note can be viewed in the portal.

    As shown in below screenshot.

    Attach_2D00_Documents_2D00_from_2D00_Microsoft_2D00_Dynamics_2D00_365_2D00_Portal8.png

    If you are still not able to see notes in portal, check below mentioned points:

    1. Entity Permission

    2. Entity Form Metadata

    3. Web Roles assigned to user.

    Thanks,

    Hardik Chauhan

  • chauhanhardik Profile Picture
    chauhanhardik 685 on at
    RE: Document attachment in Portal

    Hi,

    I'm facing the same issue in which i can see attached files in notes section in lead but not able to see in customer portal.

    I've configured all the things Entity forms, Entity Permissions.

    Let me know if i'm missing any necessary steps.

    Can you please do the needful?

    Thanks,

    Hardik Chauhan

  • Ashish Moradiya Profile Picture
    Ashish Moradiya 515 on at
    RE: Document attachment in Portal

    Hello James,

    I tried the way you suggested, but I am not able to show files on portal under note sections. Could you see here in details : community.dynamics.com/.../251266

    Could you tell me what I am missing?

    Regards,

    Ashish

  • Nandhini Profile Picture
    Nandhini 115 on at
    RE: Document attachment in Portal

    Hello James,

    I want to Show files from Azure Blob in Dynamics 365 Portal. I have used Annotations.html Web resource in CRM Form but when I render the Entity Form which used this CRM form in portal, I'm getting the message page not found in the web resource place holder of the form.

    4762.Capture.PNG

    Please let me know how to configure in Entity Form/WebForm to show files from Azure Blob.

    Thanks & Regards,

    Nandhini

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans