Suddenly I cannot access my custom solution

(0) Share

Report

Posted on by crmUserMN

840

Suddenly I am unable to access a custom solution that I am trying to develop. Even I am unable to see other solutions ( site navigation solution) under "Customization" . Before I edited the navigation. That is also invisible. I have "System Administrator" right. I also have "System Customizer" role. This happened with one more user account as well. I was trying to publish a javascript web resource. Suddenly it redirected to the solution listing where I found no solution.

If anyone can help me in this regard, that will be a wonderful. Please suggest how to troubleshoot. Thanks.

*This post is locked for comments

I have the same question (0)

All responses (17)

Answers (1)

Community Member on at

Like (0)

Report

Hi

I am not very sure what could have happened in this issue, you could try the following troubleshooting techniques

• Click the solutions from customization area and check the server event log for any errors logged

• Go to the default solution and try to remove the web resource you published

• If you get any errors when clicking solutions, you could make the dev errors on from web config and check the detailed error info.

Thanks,

Tenison

Was this reply helpful? Yes No
crmUserMN 840 on at

Like (0)

Report

Thanks for your reply. But I cannot access "Solutions" pan. The link is missing from the navigation.

Was this reply helpful? Yes No
Suggested answer

Aileen Gusni 44,524 on at

Like (0)

Report

Hi crmUserMN,

THis is maybe another workaround.

Solution is actually an entity in CRM.

SO, if you lose the link, can you use sitemap editor, then include the solution entity as the one of the link can be accesses through sitemap?

Thanks.

Was this reply helpful? Yes No
crmUserMN 840 on at

Like (0)

Report

Yes, you are right. But in order to do that I need to be able to create a new unmanaged solution to edit the site map in VS. But though I am an admin, I am unable to access the solution area. Thanks.

Was this reply helpful? Yes No
Suggested answer

Aileen Gusni 44,524 on at

Like (1)

Report

Hi CRM User.

You don't need to create a new unmanaged solution and edit in VS.

What you need is jut using sitemap editor:

It is part of XrmToolbox:

http://xrmtoolbox.codeplex.com/releases/view/116287

Just create new subarea, and then choose the entity:

Then, here is the result:

Hope it helps!

Thanks.

Was this reply helpful? Yes No
crmUserMN 840 on at

Like (0)

Report

Thanks Aileen for your suggestion. I will try that tool. But other users can access the custom site navigation that I changed. Only I am unable to access the custom entities.

In my CRM I have oData query designer and I got this error -

-<error xmlns="schemas.microsoft.com/.../metadata">

<code>-2147220960</code>

<message xml:lang="en-US">Principal user (Id=eb6eab7f-3a0f-e311-9425-0050568966a2, type=8) is missing prvReadfund_address privilege (Id=26c27323-d953-4916-be2c-2ab8e633efd0)</message>

</error>

After getting this error, I double checked to make sure that I am still in "System Administrator" and in "System Customizer" roles. Checked under "Customization" tabs for both the roles and found that I have read access to all custom entities, User Setting UIs, Views, System jobs. Then why CRM is throwing this error? I have no clue.

Thanks.

Was this reply helpful? Yes No
Aileen Gusni 44,524 on at

Like (0)

Report

Hi crmusermn,

So basically you cannot access the solution or you cannot see the custom entity?

You are using onpremise or online.

Can you check from ur error message, ownerid, who it is and what exactly the role.

If you notice the error, it means that the user, you can find the id from the error message as well, does not have enough privilege to access, he does not have read permission to entity:fund_address....

This is I believe your custom entity, check compare the ownerid and the userid from the error, if you are usig onpremise then it is should not be problem to compare.

Ymaybe you added the priv read for fund_address but you only allow until user level, but the current owner is in higher business unit so you cannot read that.

So, which one you are experiencing now, cannot access solution or custom entitu record? Or can you provide the screenshot? Thanks!

Was this reply helpful? Yes No
crmUserMN 840 on at

Like (0)

Report

Thanks for your help!

Basically, I was unable to access any solution. Now I can access the solution list but no access to my custom entities. I have just two custom solutions - one is sitemap customization and another one is an fund management solution.

Now I can open the solutions but can not access the entities on the site map.

Yes, the error message says that the user, I don't have read permission to entity: fund-address that is my custom entity. But how is it possible? I am the sys admin in CRM.

I am using on premise deployment. Thanks.

Was this reply helpful? Yes No
crmUserMN 840 on at

Like (0)

Report

Just a few minutes back I was able to access the CRM organization but could n't access custom entity. So I remove the organization from CRM for outlook. Reboot the computer. Now when I try to add the organization back to my outlook , it prompts -

"You don't have permission to access these records. Contact your Dynamics CRM Administrator"

How is it possible? I was inside the org just a few minutes back. Now I don't have access. Thanks.

Was this reply helpful? Yes No
Aileen Gusni 44,524 on at

Like (0)

Report

What if you access from CRM Web, not outlook

Was this reply helpful? Yes No