web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central and C...
Small and medium business | Business Central, N...
Suggested Answer

Business Central and CRM Integration - Customers Sync Error

(1) ShareShare
ReportReport
Posted on by DJ-30080919-0 34
Hi Community,
 
I'm getting an error when trying to sync a new customer from CRM to BC. All the existing customers was coupled but when i try to create a new customer and sync to business central i will get an error like this but we don't have a mapping between Posting groups with CRM and /EU/ is not a value that in Business central posting groups. I have no idea why is this happening.
I have the same question (0)
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Hi sir,
     

    It happens when applying a config template when a new customer is created. Please check if any template is applied, you can go to Integration Table Mappings and select CUSTOMER mapping and check it.

    Customizing an Integration with Microsoft Dataverse - Business Central | Microsoft Learn

     
    Best Regards,
    Judy
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,421 Super User 2026 Season 1 on at
    Hi
    you have to add the EU value in the Customer Posting Group table of BC because the Customer Posting Group field has a table relation with that table
    DAniele

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,948 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 936 Super User 2026 Season 1

#3
Teagen Boll Profile Picture

Teagen Boll 616 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans