Skip to main content

Notifications

Announcements

No record found.

Business Central forum
Suggested answer

Business Central and CRM Integration - Customers Sync Error

Posted on by 17
Hi Community,
 
I'm getting an error when trying to sync a new customer from CRM to BC. All the existing customers was coupled but when i try to create a new customer and sync to business central i will get an error like this but we don't have a mapping between Posting groups with CRM and /EU/ is not a value that in Business central posting groups. I have no idea why is this happening.
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 9,190 Moderator on at
    Business Central and CRM Integration - Customers Sync Error
    Hi
    you have to add the EU value in the Customer Posting Group table of BC because the Customer Posting Group field has a table relation with that table
    DAniele
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Business Central and CRM Integration - Customers Sync Error
    Hi sir,
     

    It happens when applying a config template when a new customer is created. Please check if any template is applied, you can go to Integration Table Mappings and select CUSTOMER mapping and check it.

    Customizing an Integration with Microsoft Dataverse - Business Central | Microsoft Learn

     
    Best Regards,
    Judy

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,252 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,089 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans