News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... Business Central and C...

Small and medium business | Business Central, N...

Suggested answer

Business Central and CRM Integration - Customers Sync Error

(1) Share

Report

Report

Posted on by DJ-30080919-0

34

Hi Community,

I'm getting an error when trying to sync a new customer from CRM to BC. All the existing customers was coupled but when i try to create a new customer and sync to business central i will get an error like this but we don't have a mapping between Posting groups with CRM and /EU/ is not a value that in Business central posting groups. I have no idea why is this happening.

All responses Img

All responses (2)

Answers Img

Answers (0)

Suggested answer

DAnny3211 9,274 Super User 2024 Season 1 on at

Like (0)

Report

Business Central and CRM Integration - Customers Sync Error

Hi
you have to add the EU value in the Customer Posting Group table of BC because the Customer Posting Group field has a table relation with that table
DAniele
Suggested answer

Judy Microsoft Employee on at

Like (1)

Report

Business Central and CRM Integration - Customers Sync Error

Hi sir,

It happens when applying a config template when a new customer is created. Please check if any template is applied, you can go to Integration Table Mappings and select CUSTOMER mapping and check it.

Customizing an Integration with Microsoft Dataverse - Business Central | Microsoft Learn

Best Regards,

Judy

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,904 Super User 2024 Season 2

#2

Martin Dráb 230,605 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans