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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Void an invoice that h...
Microsoft Dynamics GP (Archived)

Void an invoice that has been partially applied?

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Posted on by sbonacuse 40

I voided a payment in GP.  When I went to void the invoice, I get a message that the invoice cannot be voided because it has been partially applied.  How can I void the portion of the invoice that is incorrect and should not be in open payables?

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at
    Re: Void an invoice that has been partially applied?

    Voiding the payment should have unapplied it.  Can you pull up the invoice in Payables Transaction Inquiry and see if there is a payment still applied to it? If there isn't, you may want to run the Reconcile utility for Payables.

    Make sure you backup the database before Reconciling.

  • sbonacuse Profile Picture
    sbonacuse 40 on at
    Re: Re: Void an invoice that has been partially applied?

    There is another payment applied to the invoice which is preventing me from voiding the invoice. 

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at
    Re: Re: Re: Void an invoice that has been partially applied?

    Okay, that explains why you can't void the invoice.  You cannot void a 'part' of an invoice.  The void is all or nothing.  If the outstanding receivable is too high, you can enter a credit memo and apply it to the invoice.

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