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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / The Original document ...
Microsoft Dynamics GP (Archived)

The Original document amount must have a current transaction amount that is greater than Zero.

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Posted on by Community Member

Hi guys,

i want to make payment scheduled in GP,when i select invoice ,i got this pop up in GP 

Here is the navigation for scheduled payment  (Sales ---->Transactions----->Scheduled payments)

"The Original document amount must have a current transaction amount that is greater than Zero." image_5F00_qs.png

Invoice amount is 2000 $. what is the meaning of that ?. Can u anyone suggest on this .

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: The Original document amount must have a current transaction amount that is greater than Zero.

    Thank you Shannon.

  • Verified answer
    Shannon Aune Profile Picture
    Shannon Aune on at
    RE: The Original document amount must have a current transaction amount that is greater than Zero.

    Hi There,

    If you pull up the transaction in the Receivables Transaction Inquiry window (Inquiry | Sales | Transactions by Document) then expand the line item  do you see a difference between the Document Amount verses the Amount Remaining? While the document amount might have been $2000, there might have been a payment, write off amount, etc., that is causing the amount remaining on this transaction to be less than the document amount. The current transaction amount is basically the same as the amount remaining on the transaction so in this case it sounds like it is less than the amount that you are trying to apply to this invoice.

    You can drill into the document itself to see if there is a discount, On Account amount or something on this document that could be causing the amount remaining to be less than the document amount.

    If there is a payment applied to it you can also drill into that by clicking on the Amount Remaining field, this will allow you to see what the Payment information as well.

    Thanks,

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