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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM outlook client 201...
Microsoft Dynamics CRM (Archived)

CRM outlook client 2015 installation

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Posted on by Community Member

I want to install outlook client 2015 .while i am tiring to install the downloaded exe, it showing error message like "The installation has failed. The installation of the Microsoft Visual C++ 10 Runtime failed. did not download successfully. To try again, ensure your internet connection is working, then try again. Click the link below to view the log file" then i installed the Microsoft Visual C++ 10 Runtime.,after installed c++ runtime also i am getting same error.Please help to install outlook client 2015

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    Community Member Profile Picture
    Community Member on at

    I have had this issue before with CRm 2013, it was becuase the group policy did not allow my install to download mid flight. I fixed by manually downloading and installing the Visual C++ runtime and then re-running the install.

    You should find in the redist folder for CRM such as in the following link.

    https://technet.microsoft.com/en-us/library/jj126125.aspx

  • Suggested answer
    PatSau Profile Picture
    PatSau 27 on at

    I have also had this issue before and I removed all files and ran it again and it seemed to work. Here is the guide that I used and ignore the fact that it says 2011 it's the same.

    blogs.msdn.com/.../step-by-step-to-uninstall-the-dynamics-crm-outlook-client-successfully.aspx

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