web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM outlook client 201...
Microsoft Dynamics CRM (Archived)

CRM outlook client 2015 installation

(0) ShareShare
ReportReport
Posted on by Community Member

I want to install outlook client 2015 .while i am tiring to install the downloaded exe, it showing error message like "The installation has failed. The installation of the Microsoft Visual C++ 10 Runtime failed. did not download successfully. To try again, ensure your internet connection is working, then try again. Click the link below to view the log file" then i installed the Microsoft Visual C++ 10 Runtime.,after installed c++ runtime also i am getting same error.Please help to install outlook client 2015

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    I have had this issue before with CRm 2013, it was becuase the group policy did not allow my install to download mid flight. I fixed by manually downloading and installing the Visual C++ runtime and then re-running the install.

    You should find in the redist folder for CRM such as in the following link.

    https://technet.microsoft.com/en-us/library/jj126125.aspx

  • Suggested answer
    PatSau Profile Picture
    PatSau 27 on at

    I have also had this issue before and I removed all files and ran it again and it seemed to work. Here is the guide that I used and ignore the fact that it says 2011 it's the same.

    blogs.msdn.com/.../step-by-step-to-uninstall-the-dynamics-crm-outlook-client-successfully.aspx

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans