Add (+) button missing for sub-grid Dynamics 365 9.0v

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Posted on by ntn32

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Hello guys,

The add button of sub-grid is missing for order product entity. I have added an order product entity sub-grid on custom entity main form, but the add (+) button is missing. Even the associated view doesn't show the add button.

Sub-grid screenshot

0245.Subgrid.PNG

Associated View screenshot

Kindly please suggest how to get the add button.?

Dynamics CRM Version: 9.0

Thanks

Nitin

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Alex Fun Wei Jie 33,628 on at

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Hi,

are you test it using admin role? if No, try to use admin role to test it and see if the button is available.

If you are using admin role and the button is available. Most likely you do not have the enough privilege.

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ntn32 401 on at

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Hi,

Yes i m testing this using admin role user, but still its not showing. :(

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Alex Fun Wei Jie 33,628 on at

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Hi

are you able to create the record outside of parent entity?

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ntn32 401 on at

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Yes,

I m able to create order and order product and everything is working fine, just the sub-grid is giving trouble.

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Alex Fun Wei Jie 33,628 on at

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Hi,

Recently, anyone from your company applied enable rule on subgrid button?

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gdas 50,091 Moderator on at

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Hi Nitin,

Is there any ribbon rule applied for this ? You can check in ribbon for that entity in sub grid area whether it's showing or not by default.

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Community Member on at

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Hi,

Have you checked in IE11?

Thank you

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Alex Fun Wei Jie 33,628 on at

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Hi Nitin,

I finally understand your problem, this is the default behavior. You cant add order product from a custom entity.

if you wan to try to change this behavior, perhaps you can open the order product and change the enable/display rule via RibbonWorkbench . Please make a backup for this.

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Alex Fun Wei Jie 33,628 on at

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Hi,

I've tried to disable the display rule, and the + is appear.

conclusion, you have to modify the existing display rule, and most probably with next update, the CRM system will override back. So think twice.

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ntn32 401 on at

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Thank you for the solution.

Agree, with the next rollup, changes will be rolled back.

So not preferred for production instance.

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