Add (+) button missing for sub-grid Dynamics 365 9.0v

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Posted on by ntn32

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Hello guys,

The add button of sub-grid is missing for order product entity. I have added an order product entity sub-grid on custom entity main form, but the add (+) button is missing. Even the associated view doesn't show the add button.

Sub-grid screenshot

0245.Subgrid.PNG

Associated View screenshot

Kindly please suggest how to get the add button.?

Dynamics CRM Version: 9.0

Thanks

Nitin

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ydynamics 102 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

In the entity, check 'Outlook & Mobile' that 'Read-only in Unified Client' is unticked. This resolved it for me.
ntn32 401 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Thank you for the solution.

Agree, with the next rollup, changes will be rolled back.

So not preferred for production instance.
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Alex Fun Wei Jie 33,626 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi,

I've tried to disable the display rule, and the + is appear.

conclusion, you have to modify the existing display rule, and most probably with next update, the CRM system will override back. So think twice.
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Alex Fun Wei Jie 33,626 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi Nitin,

I finally understand your problem, this is the default behavior. You cant add order product from a custom entity.

if you wan to try to change this behavior, perhaps you can open the order product and change the enable/display rule via RibbonWorkbench . Please make a backup for this.
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Community Member Microsoft Employee on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi,

Have you checked in IE11?

Thank you
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gdas 50,085 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi Nitin,

Is there any ribbon rule applied for this ? You can check in ribbon for that entity in sub grid area whether it's showing or not by default.
Alex Fun Wei Jie 33,626 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi,

Recently, anyone from your company applied enable rule on subgrid button?
ntn32 401 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Yes,

I m able to create order and order product and everything is working fine, just the sub-grid is giving trouble.
Alex Fun Wei Jie 33,626 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi

are you able to create the record outside of parent entity?
ntn32 401 on at

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RE: Add (+) button missing for sub-grid Dynamics 365 9.0v

Hi,

Yes i m testing this using admin role user, but still its not showing. :(