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Return Transation Entry for non inventory items

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Posted on by Community Member Microsoft Employee

Version 8 Dynamics GP.

I process a purchasing shipment/invoice for a quantity of 1, of a non-inventory item, at a certain unit cost. This posts fine.

I now want to process a return for this receipt. I go to Transactions >> Purchasing >> Returns Transaction Entry. Enter the header details and tab onto the first line. I type in the Non Inventory Item in the Item Code field and tab into the Receipt Number field. Here I enter the receipt number of the shipment / invoice above. I get the following error message:

"There are no quantities available for this Receipt: Do you want to select another Receipt?"

Any ideas why I am rceiving this message? This works fine in version 10.

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